008: The Power of Communication
Recently, one of Nick’s players had a rough month of play. He needed his account to be reloaded more often than normal, and sidestepped the chain of command and normal communications hierarchy to complain. Higher level officers got frustrated with this player, so Nick spoke to him personally. The player told Nick that he was being demanding because he deeply craved more connection, more efficient systems, and more trust - and Nick had to explain to him that his behavior was having the exact opposite effect. As entrepreneurs and poker players, we are always trying to have full information in incomplete games. We want to be able to trust people fully, for people to be able to trust us, and to minimize our risk - and our behavior in our communications on how we’re perceived, respected, and able to perform. In this episode, Nick and Wayne share stories about communication from their careers in poker and in business, the value of vulnerable communication, and how to communicate with yourself to get unstuck when you need to. Key Takeaways How our communication can accidentally do the exact opposite of what we intend it to. Why poker forces you to give up the factors outside your control. How striving for perfection drains your energy and makes you less effective. Get Access to the Show Notes To get access to the full show notes, including all the resources mentioned during the interview, visit BeyondPoker.com/8 Check Us Out On: BeyondPoker.com Wayne Yap on Instagram Nick Howard on Instagram Nick Howard on Twitter PokerDetox.com