#18: Toxic - Rebuilding Trust In The Workplace: Interview with Clive Lewis
On Episode #18 of the Book Talk Today podcast, we are joined by Clive Lewis. Clive is a business psychologist specialising in individual, team and organisation behaviour. He is one of the UK's most sought-after mediators, and is the founder and Chief Executive of Globis Mediation Group. We discussed his book, 'Toxic: A guide to rebuilding respect and tolerance in a hostile workplace.' Timestamps: 0:00 - Introduction. 1:15 - Main features of Toxic environment at work. 4:57 - How non-confrontational environments can be created. 6:14 - How do leaders create that system? 6:51 - Obstacles for leaders for not adopting this. 9:14 - Culture eats strategy for breakfast. 11:30 - Aun's experiences. 12:12 - Capitalism and Toxic work environments. 15:48 - Bullying in public vs. private sector. 20:40 - The power of forgiveness. 25:51 - The role of a mediator. 28:43 - The power of self-awareness. 33:03 - Peoples reactions to their test scores. 35:48 - Characteristics of a good employee. 37:54 - How to be a good team player. 41:38 - Building culture. 43:52 - The importance of sleep. 46:30 - 3-5 books that have had an impact on Clive. 49:14 - Outro Visit our website - www.booktalktoday.com