Center of Excellence: Driving Consistency and Innovation in Business Process Management
The episode emphasizes the critical role of CoEs, the necessity of a consistent methodology, and the evolving landscape of BPM with the integration of AI. Center of Excellence (CoE) Framework:Importance: CoE ensures that relevant information is provided to the right people at the right time within an organization.Structure: Can vary significantly, but fundamentally involves a dedicated team managing process excellence and methodology.Methodology and Tools:Methodology: Emphasized as essential ...