Banking in the Cloud: How Tech Platforms Continue to Evolve

Law Helie, General Manager of Consumer Banking at nCino, joins Deloitte’s Kristin Korzekwa and Bill Dworsky to discuss consumer centered banking approaches. In this episode, we are provided with insights on how to provide more personalized customer experiences, especially when dealing with transactions such as consumer lending. Change management found when utilizing banking technologies have been driving business transformation in modern banking, and the new generation of AI capabilities will seemingly continue to enhance these experiences.

Om Podcasten

Welcome to Branching Out, a podcast series from Deloitte’s Retail Banking practice. Hosted by Kristin Korzekwa and Bill Dworsky, the series explores trends and insights in retail banking through conversations with leaders from across the retail banking and financial ecosystem, touching a wide range of topics from digital banking and FinTech, marketing and brand, talent diversity and career models, to the evolving role of branches. Tune in to hear about what’s ahead in retail banking, emerging challenges for banking competitors in the marketplace, and ways to adapt and evolve—no matter what your current role or where your future path may lead.