Retail Banking Credit & Analytics: Evolving Trends at the Edge

Dave Wasik, Partner at 2nd Order Solutions, joins our hosts, Kristin Korzekwa and Bill Dworsky to discuss credit risk, loans, advancing customer experiences, and more. In 2024, we already see trends of struggle within credit for students, along with homeowners as well and this is due to elevated interest rates that slow traditional processes. Importance of advanced analytics and digital collections have also been important in the credit space in 2024, and banks should look to expand on strategy to be successful in these areas.

Om Podcasten

Welcome to Branching Out, a podcast series from Deloitte’s Retail Banking practice. Hosted by Kristin Korzekwa and Bill Dworsky, the series explores trends and insights in retail banking through conversations with leaders from across the retail banking and financial ecosystem, touching a wide range of topics from digital banking and FinTech, marketing and brand, talent diversity and career models, to the evolving role of branches. Tune in to hear about what’s ahead in retail banking, emerging challenges for banking competitors in the marketplace, and ways to adapt and evolve—no matter what your current role or where your future path may lead.