Michael Gyarmathy, PGA of America — How Customer Obsession Drives Better Software

Michael Gyarmathy, Staff Software Engineer at PGA of America, brings a wealth of experience in full-stack development, cloud-native technologies and DevOps. At PGA of America, Michael leads engineering efforts to enhance the golf experience through digital products like PGA Coach, which helps golf professionals streamline their businesses.In this episode, Michael shares how customer obsession, iterative development and engineering culture drive innovation at PGA of America. He also discusses how Flutter enables scalable app development, how his consulting background shaped his product mindset and why self-immersion in the customer journey is key to building great software.Key Takeaways:(02:06) Software engineering is a craft that evolves.(04:05) Consulting builds a strong foundation, but ownership fuels growth.(09:07) Digital tools can streamline operations for service professionals.(11:34) Personal experience with a product’s domain improves development.(15:30) Embedding products into business programs drives adoption.(17:35) The product triad (PM, designer, engineer) guides development.(24:06) Understanding the customer journey leads to better product decisions.(28:24) Technology can enhance remote learning and coaching experiences.(31:42) Modular architectures support scalability and multiple teams.(38:43) Enabling professionals to work efficiently creates lasting impact.Resources Mentioned:Michael Gyarmathyhttps://www.linkedin.com/in/michael-gyarmathy-87ba3364/PGA of America LinkedInhttps://www.linkedin.com/company/pga-of-america/PGA of America Websitehttps://www.pga.com/Michael Gyarmathy on Xhttps://x.com/mgyarmathy_PGA Coachhttps://pga.coach/Find a Golf Coach Near Youhttps://www.pga.com/coachVery Good Ventures designs and builds world-class digital experiences for any screen, with the best tools and engineering approaches for consistent, scalable results. Find out how VGV helps you hit the mark at: https://verygood.ventures/ #Apps #Flutter #AppDevelopment

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"Build To Succeed" explores the world of building successful tech products by dissecting the experiences of leaders who have brought ideas to life and nurtured them into long-term successes. The show delves into the delicate balance of speed and resourcefulness required in today's business landscape, emphasizing the importance of building "the right thing, the right way" – crafting products for longevity while optimizing for business goals. Through interviews with these experienced individuals, listeners will gain insights into navigating the space between launch and long-term growth, making good decisions, and uncovering the patterns that lead to repeated success. Build to Succeed is brought to you by Very Good Ventures.