Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?
Krista was CCO at Okta for 6 years, and held a similar role at Salesforce before that. But this is a relatively new role at large software companies. What does it mean exactly? And what makes for a good CCO? Conversation highlights: [01:20] What is the Chief Customer Officer[02:22] The glue between an organization and its customers