What It Takes To Build Delightful Products with Gusto’s Tomer London

On this episode of Build, Maggie sits down with Tomer London – the co-founder and head of product at Gusto. Maggie and Tomer talk about how to build products that delight customers and how to track and measure delight in a world where metrics reign supreme. Tomer also shares the four pillars of product development that guide his team’s work at Gusto. This one is a must-listen for product managers who want to reduce friction and create more delightful moments for customers.

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Build gives you the inside track on all things product and product management. Host Maggie Crowley, former Olympian turned Harvard MBA turned Director of Product Management at Drift, sits down with the best of the best across product management, design, and engineering to bring you lessons from product greats at Atlassian, Pluralsight, VMware, and more.