#22 Building Customer Love - (Pigment) Rebeca Tristan | Slush 2022

Many early-stage startups might consider closing deals as the most important customer interaction. However, delivering an exceptional customer experience is one of the most important things you can do early on. Nurturing your customer relationship is crucial especially when the majority of sales come from existing customers. This might sound self-evident as everyone claims to be customer-first, but are you truly?Joining us to share 5 steps of building true customer love is Rebeca Tristan, Head of Customer & Employee Experience at Pigment.

Om Podcasten

Builders’ Studio is dedicated to practical topics around company-building – everything a founder needs to know in order to build a groundbreaking company. These horizontally applicable insights are delivered by expert founders, investors and operators from companies like Spotify, Coinbase, Mulesoft, Spring Health, Lakestar and many more. In 30 episodes, Builders’ studio covers both pre- and post-product market fit topics. Put together alongside our last year's series, the talks form a timeless library of company-building advice, accessible to all aspiring founders in Europe and beyond.