22: AppsFlyer Chief Customer Officer Ziv Peled on why the SaaS model is built on land and expand

Should customer success teams carry a revenue number? According to Ziv Peled, the answer to this question is a resounding 'no'. Ziv believes that CSMs should be measured on the amount of value they drive for customers. In this conversation, Ziv explains why an obsessive focus on driving value is the best way to build a land and expand strategy.

Om Podcasten

In this podcast, we are here to discuss the challenges high growth companies face and how to overcome them. We will be focusing on the human parts of work and how you can create a culture that brings out the best in your people and unlocks their full potential.