27: Kustomer CEO Brad Birnbaum on why all industries need to be disrupted once a decade

In a world where change is the only constant, opportunities to disrupt large incumbents present themselves every so often. When Brad Birnbaum started Kustomer in 2015 there was no shortage of major players in the market (ex. Zendesk). Brad shares how to spot opportunities for disruption, differentiate from the competition and move up-market.

Om Podcasten

In this podcast, we are here to discuss the challenges high growth companies face and how to overcome them. We will be focusing on the human parts of work and how you can create a culture that brings out the best in your people and unlocks their full potential.