34: Greenhouse Customer Success Executive Sarah Bernard on how to drive complex change
There is often an asymmetric relationship between "how important" execs say hiring is and how much time, thoughtfulness, and process companies actually have in place.Who better to come shed light on how the best companies are fixing this than the team behind one of the leading technologies in the space! Sarah Bernard, who leads Customer Success at Greenhouse Software (recently acquired by TPG for 500m), shares a ton of insights on how they do hiring at Greenhouse.