AACD: Fine-Tuning the Patient Experience for Success
Bulletproof Dental Practice Podcast Episode 297 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: Introduction Preparing for AACD Compensation drives behavior and success The importance of AACD and its benefits Fine tuning the patient experience The power of freedom of direction The patient experience timeline Making assumptions about your patients The tech stack Take good care of your team Creating meaning, not just money The five KPIs that move the needle in a practice Vegas is whatever you want it to be! Don’t make excuses for your evolution References: Dental Success Institute Bulletproof Mastermind Bulletproof Summit Mighty Networks: Bulletproof Dental Practice Bulletproof ERC Tweetables: Compensation drives behavior. - Dr. Craig Spodak Don’t make yourself the hero; we’re the guide. - Dr. Craig Spodak Choose to see what’s coming or choose to be irrelevant. - Dr. Craig Spodak Take care of your team and they will take care of your business. - Dr. Craig Spodak If you don’t care about them they’re not going to care about you or the business. - Dr. Craig Spodak Don’t feel inauthentic if you evolve. - Dr. Craig Spodak Our evolution makes people feel uncomfortable. - Dr. Craig Spodak