Leadership, Balance & Fulfillment with Debra Nash
The Bulletproof Dental Podcast Episode 371 TITLE: Leadership, Balance & Fulfillment with Debra Nash HOSTS: Dr. Peter Boulden and Dr. Craig Spodak GUEST: Debra Engelhardt-Nash DESCRIPTION: In this engaging conversation, Debra Engelhardt-Nash shares her extensive experience in the dental field, discussing the importance of disaster preparedness, team training, and creating a positive patient experience. The discussion highlights the significance of leadership, communication, and balancing PPO and fee-for-service practices. Dr. Nash emphasizes the need for a supportive community and the role of masterminds in overcoming challenges in dentistry. The conversation concludes with insights on finding fulfillment in one's dental career and maintaining a positive attitude. TAKEAWAYS: Debra Engelhardt-Nash is a well-respected figure in dentistry. Disaster preparedness is crucial for dental practices. Having specialized dental advisors can lead to significant savings. Creating a positive team culture enhances the patient experience. Training staff on customer service is essential. Navigating insurance can be challenging but is manageable. Fee-for-service practices require strategic planning. Leadership plays a vital role in practice success. Attitude can significantly impact team morale and patient care. Community support is invaluable for dental professionals. CHAPTERS 00:00 Introduction to Debra Engelhardt-Nash 02:04 Disaster Preparedness and Relief for Dental Practices 06:07 The Importance of Team Training and Culture 08:48 Navigating Insurance and Patient Relationships 12:04 Creating a Positive Patient Experience 15:02 The Role of Leadership in Dentistry 24:15 The Impact of Attitude on Practice Success 30:22 Balancing PPO and Fee-for-Service Practices 35:06 The Importance of Communication and Verbiage 41:20 Humanize Your Team 51:14 That Moment it’s Time to Change Yourself to Be Able to Grow Your Practice 1:03:08 Conclusion and Future Engagements REFERENCES Bulletproof Mastermind Bulletproof Summit Debra Englehardt-Nash