206: The Top 12 | The Toyota Way for Achieving Operational Excellence with Dr. Jeffrey K. Liker

Dr. Jeffrey K. Liker spent over 20 years studying the Toyota Way – the management system behind the world’s leading auto manufacturer. He’s since written several world-renowned books summarizing his research and explaining the Lean framework for waste reduction, operational excellence, and continuous improvement. * Those books have collectively sold well over 1M copies and are considered a gold standard in teaching lean operation and management principles in many academic circles around the world. As many organizations continue grappling with the best way to operate post-pandemic, it’s no surprise that this episode is one of our most downloaded. * This is less of an interview and more of a masterclass as Dr. Liker graciously spends time to not only share what The Toyota Way is but also the story of how became of the global authorities on this concept. * In this episode, you’ll learn the 14 management principles of The Toyota Way, discover how to use perfection as a direction toward breakthrough results and not an end goal, and gain a better understanding of what operational excellence means and looks like. If you’re serious about operating efficiently and effectively and embracing process improvement as a part of your organization’s culture, then you don’t want to miss these pearls of wisdom!   📝 Resources & Show Notes: https://www.eqbsystems.com/podcast/206-the-top-12-the-toyota-way-for-achieving-operational-excellence-with-dr-jeffrey-k-liker ❓ Got questions? Send them to me on Twitter or LinkedIn. 🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share! And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

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Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.