Salesforce Operations & Support

Some of the benefits of outsourcing Salesforce Operations are reduced costs, access to expertise, reduced downtime, and an opportunity to tighten the focus on your organization’s core competencies. In this podcast Andy Forbes talks to Mark Brackenhoff, a Managed Services Project Manager with Capgemini America, and Francois Arbeille, a Project Manager with Capgemini America, about Salesforce Operations, how to outsource Salesforce Operations, and some of the opportunities to increase the ROI for Salesforce Operations.

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Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | www.capgemini.com