SAP CX Live Pocast 2019

Card is attached. Discription is Customer expectations are changing. Customer experience reigns supreme. Those who master CX lead the industry. In 2019, everything technology professionals do must have a positive impact on the humans involved. This includes the clients, the customers, the employees, the franchisees and the partners. The fusion of these two aspects – technology and the people it touches – delivers the greatest possible value is what we call “The Capgemini Effect”. Today we speak to our SAP customer experience experts to discuss The Capgemini Effect and how you can build expectations and experiences around the customer.

Om Podcasten

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | www.capgemini.com