Episode 10: Next-Gen Customer 360 With Data + AI

Every industry faces the challenge of identifying and understanding their customers. In this episode, Don shares how he tackles customer 360 and how his own personal experiences helped bring customer-centricity to a new level.

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Data leaders powering data-driven innovation. In each episode, we salute Champions of Data + AI, the change agents who are shaking up the status quo. These mavericks are rethinking how data and AI can enhance the human experience. We’ll dive into their challenges — and celebrate their successes — all while getting to know these leaders a little more personally.