#22 Complaint Handler Turned Moët Hennessy’s Change Leader, Greg Morley: Everyone Should Be a Chief Change Officer

How did managing wild complaints at a call center prepare you to lead people operations and champion DEI initiatives at one of the world's most culturally diverse wine and spirits groups? Fun fact: Part of the LVMH group, Moët Hennessy includes 26 houses, generating €6.6 billion in 2023 revenue. Renowned brands like Moët & Chandon, Krug, Veuve Clicquot, Hennessy, and Château d’Yquem epitomize prestigious origins and terroirs. This global portfolio blends heritage with innovation, authenticity with creativity in its exceptional champagnes, wines, and spirits. A former account manager at GM, Paris-based Greg Morley began his HR and People Operations career at Walt Disney World, where he worked for over 15 years. His career has taken him from Paris to Hong Kong and Shanghai. Subsequently, he joined Hasbro to continue his work in talent management and HR. He was also part of the organizing team for the first Gay Games held in Hong Kong in 2022. Currently, Greg is the Global Head of Diversity, Equity, and Inclusion, and Regional HR Director for Asia Oceania at Moët Hennessy. He serves on the advisory board of Simmons University's Institute for Inclusive Leadership and is about to launch his first book, 'BOND,' which explores building a sense of belonging at work and in life. Episode Breakdown: 4:06 — Greg's Odyssey: From a call center to Walt Disney and Moët Hennessy. 5:44 — Leveraging Experience: How did Greg's frontline commercial role prime him for a longstanding career in HR and People functions? 8:00 — Strategic Alliances: Mastering CEO partnerships as a senior HR leader or CHRO. 10:01 — Transforming DEI: Rewiring systems from the inside out for local, regional, and global impact. 17:52 — Navigating Complexity in Diversity: Balancing the blessings and burdens of Moët Hennessy’s diverse, multi-layered culture. 25:17 — Unveiling 'Bond': Greg's upcoming book—its inspirations, its goals, and what it hopes to solve. Connect with Us: Host: Vince Chan | Guest: Greg Morley ______________________ --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs, Transformation Gurus & Bold Hearts. 6 Million+ All-Time Downloads. Reaching 80+ Countries Daily. Global Top 3% Podcast. Top 10 US Business. Top 1 US Careers. >>>100,000+ subscribers are outgrowing. Act Today.<<< --Chief Change Officer-- Change Ambitiously. Outgrow Yourself. Open a World of Expansive Human Intelligence for Transformation Gurus, Black Sheep, Unsung Visionaries & Bold Hearts. EdTech Leadership Awards 2025 Finalist. 20 Million+ All-Time Downloads. 80+ Countries Reached Daily. Global Top 1% Podcast. Top 5 US Business. Top 1 US Careers. >>>180,000+ are outgrowing. Act Today.<<< See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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What’s Stopping You from Outgrowing Yourself? Change Ambitiously. Outgrow Yourself. Chief Change Officer isn’t just another podcast. It ranks in the Top 3% globally, hit #1 in Careers (US), and cracked the Top 10 in Business (US)—because it offers what others don’t: expansive human intelligence, shared by the world’s most extraordinary thinkers and doers. This is the space for transformation gurus, bold hearts, black sheep, and unsung visionaries. We go beyond digitized tips and AI-smooth talk. Here, you get real, time-tested, experience-driven wisdom—the kind that blends logic and love, art and science, hindsight and foresight. For me, this show marks career transition #18. Across 17 transitions, I’ve been mentored by global changemakers who helped me emerge stronger and freer. Now, I’m passing that power forward—through raw, unfiltered conversations with extraordinary people across cultures, industries, and identities. If you’re a growth progressive, a black horse, a visionary underdog, or someone boldly rewriting the rules—you’re already one of us. Because you are the Chief Change Officer. Our mission? To help you become wiser in action, clearer in thought, and more ambitious in motion—so you can outgrow yourself and unlock outcomes beyond imagination or calculation. A better you is already unfolding. 130,000+ followers are outgrowing. Join them on LinkedIn, Apple, Spotify, and YouTube @chiefchangeofficer.