Uber: Part Two

Join me today for Part Two of my two-part series, all about how UBER used behavioral science and psychology to create their groundbreaking customer experience (and the ethical misteps it's made along the way).

Om Podcasten

Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In the Choice Hacking podcast, we'll learn about these "predictably irrational" behaviors and how to use them to create incredible customer experiences.