Delivering Smiles Every Time: A Case Study

1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the Business and IT leaders, along with their partners and teams, stepped up to deliver smiles every time. Guest: Arnie Leap, Chief Information Officer , 1-800-Flowers.com Guest Bio: https://www.ciotalknetwork.com/contributor/arnie-leap/ More on this Episode: https://www.ciotalknetwork.com/delivering-smiles-every-time-a-case-study/ More on Retail: https://www.ciotalknetwork.com/topics/retail/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Om Podcasten

Today, Enterprise Technology is both Strategy and Global. On CIO Talk Network (CTN), Business IT Thought Leaders from around the globe share their experience and discuss how they are partnering with business to innovate and help grow the top line revenue, better care of customers, and improve the corporate bottom line. If you want to keep up with changes in technology and how it can be leveraged to maximize business potential, listen to CTN: CIO Talk Network