ITSM and SOA: Siamese Twins

As organizations start implementing ITSM and/or SOA, the interdependence between the two should become obvious. Are organizations recognizing this connection? How can this inherent relationship be leveraged to plan and execute a common implementation and achieve higher level of efficiency, better quality of service, and reduced cost? Guest 1: Ken Hamilton, Founder/Past Chair itSMF USA; Director, HP Education Guest Bio: https://www.ciotalknetwork.com/contributor/ken-hamilton/ Guest 2: Russ Daniels, VP and Chief Technology Officer, HP Enterprise Services Hewlett-Packard Guest Bio: https://www.ciotalknetwork.com/contributor/russ-daniels/ More on this Episode: https://www.ciotalknetwork.com/itsm-and-soa-siamese-twins/ More on Leadership: https://www.ciotalknetwork.com/topics/leadership/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Om Podcasten

Today, Enterprise Technology is both Strategy and Global. On CIO Talk Network (CTN), Business IT Thought Leaders from around the globe share their experience and discuss how they are partnering with business to innovate and help grow the top line revenue, better care of customers, and improve the corporate bottom line. If you want to keep up with changes in technology and how it can be leveraged to maximize business potential, listen to CTN: CIO Talk Network