#84 - Gaining Trust (with Robin Dreeke)
On this episode of CISO Tradecraft we feature Robin Dreeke from People Formula. Robin was the former head of the FBI Counterintelligence Behavioral Analysis Program and has an amazing background in learning how individuals think, build trust, and communicate. Robin highlights 4 Pillars of Communicating: Seek the thoughts and opinions of others Talk in terms of priorities, pain points, and challenges of others Use Nonjudgmental validation (ie seek to understand others without judging) Empower others with choice and give them cause and effect of each choice To learn more about Robin's way of thinking you can check out his podcast and books: Forged By Trust Podcast Sizing People Up The Code of Trust It's Not All About Me The People Formula Workbook 2.0: Communication Style Inventory