Ep006 - What's Up With Reporting?
In the first "what's up with" episdoe, CJ & The Duke cover several reporting concepts, ensuring the story you tell with your ServiceNow data makes you the hero. Topics include: - The Unnatural Nature of Process - Defining Outcomes - The 5 Intents of Reporting - The 3 Personas of Reporting - How Reporting Tools Align To Personas