Google Cloud's Duncan Lennox on Transforming Customer Experience with Applied AI | Cloud Wars Live

Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.

Om Podcasten

The Cloud Wars franchise, part of the Acceleration Economy Network, analyzes the major cloud vendors from the perspective of business customers. In Cloud Wars Live, Bob Evans talks with both sides about these profoundly transformative technologies, and with monthly All-Star guests from across the business community about the trends impacting how the world lives, works, plays, and dreams. Visit https://accelerationeconomy.com/category/cloud-wars/ for more.