Joshua Greenbaum: Customer Success is the Vendor’s Responsibility

Josh Greenbaum is an industry analyst and consultant who’s been following the enterprise software market for 30 years. Join Bob Evans as they discuss how tech companies have to stop showing how pretty their underwear is, and how vendors are selling product the way they build it; not how it is consumed. Josh also discusses his passion project, the U.S. Vote Foundation. (https://www.usvotefoundation.org/) See acast.com/privacy for privacy and opt-out information.

Om Podcasten

The Cloud Wars franchise, part of the Acceleration Economy Network, analyzes the major cloud vendors from the perspective of business customers. In Cloud Wars Live, Bob Evans talks with both sides about these profoundly transformative technologies, and with monthly All-Star guests from across the business community about the trends impacting how the world lives, works, plays, and dreams. Visit https://accelerationeconomy.com/category/cloud-wars/ for more.