A Lesson from Google: Can AI Bias be Monitored Internally?

Dr. Timnit Gebru was the co-lead of Google’s Ethical AI research team –until she raised concerns about bias in the company’s large language models and was forced out in 2020. Her departure sent shockwaves through the AI and tech community ad raised fundamental questions about how companies safeguard against bias in their own AI. Should in-house ethics research continue to be led by researchers who best understand the technology, or must ethics and bias be monitored by more objective researchers who aren’t employed by companies?

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Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.