#146 - The importance of differentiation and adaptability in a competitive market - Hermann Haraldsson, Boozt
In this episode of Commerce Talks with Alexander Graf, I sit down with Hermann Haraldsson, CEO of Boozt, to explore the crucial role of differentiation and adaptability in the competitive fashion market. Hermann shares his journey from taking over a struggling e-commerce business to building Boozt into a leading Nordic department store. We discuss the challenges and strategies behind maintaining a low-cost structure, the importance of owning inventory, and why Boozt has chosen not to follow the platform model adopted by many competitors. Hermann also offers insights into Boozt's focus on customer experience and its strategic expansion in the Nordics. Join us for an engaging conversation on navigating the complexities of the e-commerce landscape.