#55 Re-Inventing (Food) Delivery with Wolt Founder Miki Kuusi
In episode 55 of Commerce Talks with Alexander Graf, I sit down with Miki Kuusi, the founder of Wolt, to explore the fascinating journey of re-inventing food delivery. Wolt, a Helsinki-based tech company, is making waves by offering a superior customer experience in a market often seen as winner-takes-all. Miki shares insights on how Wolt has expanded to 23 countries, including Germany, where it challenges the status quo with its unique approach to restaurant partnerships and customer service. We delve into Wolt's strategy for growth, its focus on high-quality service, and how it manages to operate profitably across diverse markets. Join us for an engaging conversation that sheds light on the future of food delivery and Wolt's ambitious plans.