Q2 Chaos and the 90 Day Review

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the evolving role of Chief Communications Officers (CCOs) in navigating the complexities of corporate communication amidst a chaotic environment. They emphasize the necessity of conducting 90-day reviews to reset strategies, align internal and external messaging, and proactively manage crises. The conversation highlights the importance of influence mapping, understanding shifting power dynamics, and balancing high-impact execution with structural alignment to effectively shape narratives and maintain corporate reputation.TakeawaysChaos is the new normal; CCOs need structured responses.High impact execution is crucial for visible winsRegular assessments of stakeholder influence are necessary.Not all wins are headline-grabbing; quiet wins matter too.Topics MentionedCorporate Communication, CCO, 90-Day Review, Crisis Management, Strategic Alignment, Influence Mapping, Communication Strategy, Corporate Reputation, Chaos Management, Stakeholder EngagementChapters00:00 Introduction to Communication Breakdown01:00 The Importance of 90-Day Reviews for CCOs03:54 Lessons from Quarter One: Navigating Chaos05:20 Balancing Continuity and Strategic Reset07:42 High Impact Execution vs. Structural Alignment09:31 Challenges of Influence Mapping11:19 The Need for Regular Power Assessments#CorporateCommunication #CCO #CrisisManagement #StrategicAlignment #InfluenceMapping #CommunicationStrategy #CorporateReputation #ChaosManagement #StakeholderEngagement

Om Podcasten

Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.