Best Way to Increase Your Client Retention FAST
One of the biggest challenges business owners face is finding a way to retain their community and give them worthwhile reasons to stay long-term. It’s essential to make them feel they’ve made the right choice and let them know the experience will be unforgettable from the beginning. Today, I would like you to slow down and look at two aspects that are necessary to reduce turnover and retain your members. Tune in and learn the #1 to increase your retention fast! [00:01 – 01:13] Opening Segment An overview of how to increase your retention What is the fastest way to increase their retention? [01:14 – 05:44] The #1 Way to Increase Your Retention Fast Retention is related to the revenue and profitability of the business There is always room for improvement The most important metric that impacts retention Look at your orientation and onboarding process [05:45 – 06:06] Closing Segment Let’s Connect! You can connect with our host Shana Lynn on Instagram. Make sure to subscribe and head to her website shanalynn.com, learn more about creating thriving communities and empowering community teams for your online business! LEAVE A REVIEW! Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Tweetable Quotes: “The easiest lever for you to pull in your business to increase your retention is by creating or overhauling your orientation and onboarding experience.” - Shana Lynn “You have to make sure that the beginning of your experience is one that leaves people thinking that they are in the right place.” - Shana Lynn