Is This "Top" Business Trend a Threat to Your Community?
What kind of experience do you want to create for your members and customers inside of your online business or program? The most likely is that you want to create a business that is successful and efficient, but also one that people enjoy being a part of. In this week’s episode, I’ll disclose the reasons why you should stop trying to automate everything and start doing unscalable actions. Automation can be an efficient way to run a business, but it must be done in a way that doesn't lead to alienation. I also highlight how to make sure that human connection and touchpoints are a part of your business to create lasting memberships and customers. If you're looking to keep your business healthy and thriving, you'll definitely want to listen to this episode! [00:01 - 03:50] Opening Segment Automation can be a great tool, but it should not be the only tool Be careful about how you use automation because if you do it wrong, it can lead to alienation You should stop automating to create a more engaging and personal customer experience [03:51 - 08:56] Make Your Members Stay With You What experience you want to create for your members and customers in your online program Unscalable actions are going to create human connections and Touchpoints are important for humans and will increase team retention and satisfaction [08:57 - 09:12] Closing Segment Start doing unscalable actions and I guarantee you it's going to lead to an increase in your retention Let’s Connect! You can connect with our host Shana Lynn on Instagram. Make sure to subscribe and head to her website shanalynn.com, learn more about creating thriving communities and empowering community teams for your online business! LEAVE A REVIEW! Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Tweetable Quotes: "I want you to stop trying to automate everything in your business and start doing unscalable actions because it's those unscalable actions that are going to create human connections." - Shana Lynn "As you're thinking about creating efficiency in your business and you want to automate more and take advantage of all these wonderful tools that are out there, I just want you to make sure that you are walking that balance between automation and alienation." - Shana Lynn