Retail gets creative, with Tory Gundelach

Retailers are being pressure tested in today's environment of rapid change. Which trends are expected to fade and which are here to stay? What technology is helping retailers the most? This episode of Connected & Ready features Tory Gundelach, Senior Vice President of Retail Insights at Kantar Consulting. Tory talks about characteristics of resilient retailers, how convenience is driving change, creative solutions to address current challenges, and her expectations for how consumer behavior and the customer experience will evolve. Dynamics 365 Commerce delivers a complete omni-channel retail solution that unifies back-office, in-store, and digital experiences. This end-to-end solution empowers retailers to personalize customer engagement, increase employee productivity, and optimize operations across physical and digital channels. Request a live demo today: https://aka.ms/AA8ku82

Om Podcasten

Business is experiencing extraordinary change. Supply chains are shifting, customer needs are evolving, and businesses must adapt to survive. Join us on Connected & Ready as author and tech journalist Gemma Milne explores trends in how companies are adapting to a disrupted world, and preparing for tomorrow. Brought to you by Microsoft, Connected & Ready is a weekly conversation with business leaders about innovation, resilience, and our capacity to succeed.