Kaysie Garza: Research-Backed Content Design at Hotjar

Building a content design team is typically a long process. At Hotjar, Kaysie Garza has had the chance to build a new content-design practice with two colleagues at her side from the very beginning.  Hotjar offers a variety of research products, so Kaysie and her team have also been able to inform their work with plenty of research insights. https://ellessmedia.com/csi/kaysie-garza/

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Conversations with content strategists from all crafts (strategy, design, engineering, operations, etc.) and backgrounds (enterprise, agencies, UX, content design, technical communication, marketing, SEO, publishing, journalism, etc.).