Tiffani Bova - The Missing Piece for Success: Integrating Employee and Customer Experiences
Focusing on employee experience is crucial for creating great customer experiences and business growth. A holistic approach to employee experience is crucial for growth, as companies with high employee satisfaction ratings have a faster growth rate than those without. On the other hand, poor employee experience can negatively impact customers and growthWe invited Tiffani Bova, Growth and Innovation Evangelist at Salesforce, to help us break down the impact of employee experience. In her ne...