How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

On this episode, we’re joined by Caitlin Keohane, Senior Vice President, Global Customer Advocacy at Zendesk, and Jared Loman, Vice President of Customer Experience at Kajabi. We explore the exciting potential for leveraging AI in the world of customer service and experience.

Om Podcasten

Welcome to Zendesk Insights, your front-row seat to the future of customer service. As the pace of change accelerates, we're sitting down with the leaders, disruptors, and innovators reshaping CX. From emerging tech to the latest trends transforming the industry, we bring you the insights that will keep your business moving forward. Like and subscribe to receive new episodes as they come out. Visit https://www.zendesk.com/zendesk-insights/ for updates, bonus content, and more.