The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman

On this episode, we’re joined by Jared Loman, Vice President of Customer Experience at Kajabi, and Maddie Hoffman, Director of Self-Service and Automation at Zendesk. We build on our previous episode by exploring the role of AI in improving your self-service efforts and building effective chatbots.

Om Podcasten

Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.