How Design Can Make Healthcare More Human

Chris Waugh, Chief Innovation Officer at Sutter Health, and Suz sat down to discuss how service design can radically and rapidly change the ways healthcare is delivered, making it more personalized and a better experience for patients. Interested in learning more about journey mapping and designing innovative experiences? Learn more about our Human-Centered Service Design course: https://ideo.to/service-design

Om Podcasten

The IDEO U Creative Confidence Podcast hosts candid conversations with some of today’s most inspiring change makers, design thinkers, and creative minds. IDEO U Executive Design Director Coe Leta Stafford and Founder Suzanne Gibbs Howard speak with guests about their approach to leadership, creativity, innovation, and growth. Get insight into their success through personal stories and real-world examples, and learn how to bring a human-centered approach to your own work. Discover more at IDEOU.com.