Why Organizations Should Be Transparent About A Crisis

In this episode of the “Crisis Management Minute,” Edward Segal shares an example of a company that was transparent about its crisis—and what happened when another organization covered up a scandal. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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It’s not a matter of if a crisis will hit your agency or company, it’s when — and how much damage it will cause to careers, reputations, bottom lines, and more.  In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies."  Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.