LIVE: ServiceNow CEO Bill McDermott on Unlocking Elite Level Execution

Earlier this season we heard the startup story of ServiceNow—from Fred Luddy setting out to reinvent IT workflows as a first-time founder, to Frank Slootman joining as CEO to scale the business to an IPO. Even more remarkable is that ServiceNow has only accelerated as a public company, growing over ten-fold in the last decade. At a recent closed event in Europe, Sequoia partner Pat Grady spoke with ServiceNow’s current CEO Bill McDermott, who took the reins in 2019. This conversation was recorded in September, 2024 when ServiceNow’s market cap was $125B—today that number has grown to $225B. Their conversation sheds light on ServiceNow’s journey to becoming one of the world’s largest software companies, with over $10 billion dollars in annual revenue, and how Bill’s unrelenting focus on elite level execution is key to the company’s continued success. Featuring: Bill McDermott, ServiceNow; Pat Grady, Sequoia Capital

Om Podcasten

A podcast about the inflection points that shaped some of the most significant companies of our time. Crucible moments are pivotal decisions that determine your trajectory. In Season 2, hear from founders and leaders like Steve Chen of YouTube, Drew Houston of Dropbox, Frank Slootman of ServiceNow and Tony Xu of DoorDash, Steve Huffman of Reddit and more about how they navigated the challenges and opportunities that defined their stories. Hosted by Roelof Botha of Sequoia Capital. The content of this podcast does not constitute investment advice, an offer to provide investment advisory services or an offer to sell or solicitation of an offer to buy an interest in any investment fund.