Driving Revenue Accountability in Cross-Functional Teams
Episode Guest: Bob Mathers, Revenue Coach & ConsultantLinkedIn ProfileIn this episode of CS RevSpeak, Angeline sits down with Bob Mathers, a seasoned revenue coach and consultant, to dive deep into the challenges of leading a revenue-centric Customer Success team. Bob shares his thoughts on why customer success leaders often bear the brunt of retention failures, even as other departments continue to hit their targets. He also discusses the need for cross-functional alignment, the importan...