Unlocking Revenue Growth with Impact Drivers
Angeline Gavino sits down with Pieter Boon, Co-founder of ImpactPilot, to delve into the transformative concept of impact drivers and their role in revenue growth for Customer Success teams. They explore practical strategies to connect CS activities to measurable outcomes like retention and expansion. Key Topics: What are impact drivers and why are they critical for CS teams?How to identify the most relevant impact drivers for your customers.How do impact drivers differ from customer health s...