What Can CS Learn from Sales in Order to Drive Revenue Growth?
Episode Guest: Rav Dhaliwal, Investor & Former CS ExecLinkedIn Profile | Rav's Blog Link to Rav's article: The Opportunities for Customer SuccessIn the inaugural episode of CS RevSpeak, Angeline sits down with Rav Dhaliwal, a seasoned Customer Success executive turned investor, to explore the evolving role of Customer Success in revenue generation. Rav shares his insights on the critical difference between being accountable for a revenue number and being responsible for achieving it...