How to Best OPTIMIZE Your Customer Success Plan
What Is the Need for a Success Plan in Customer Success? It is just as important to have a success plan for customer satisfaction and delivering success to your customers. Having a customer success plan in place, to prove value to your customers, alleviate their fears, and boost your company's revenue, is essential. “Customer Success Planning is about doing the research on your customer and doing the research on the industry of your customer.” - Violaine Yziquel In this podcast episode wi...