Renewal Automation Leads to 15-Point Improvement in Retention Rate

Can renewal automation transform your customer success strategy and drive significant revenue growth? The answer is YES! In this insightful conversation with Sharon Shafran, VP of Customer Success and Operations at Emerson, we explore the journey of implementing automation in a mature organization and the remarkable outcomes achieved. Click here to watch the interview on YouTube! π‡πˆπ†π‡π‹πˆπ†π‡π“π’ - Emerson's retention rate improved by 15 points through renewals automation. - The transition from...

Om Podcasten

Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!