What is an ENTERPRISE Customer Ssuccess Manager?
What does it mean to be an enterprise Customer Success Manager, and how does this role impact how enterprise-level businesses engage with their customers? Enterprise-level customer success necessitates a more in-depth and potentially more high-touch approach to customer engagement. Unlike Customer Success Manager for small businesses, enterprise Customer Success Manager works with a larger number of people and teams within the company to ensure that customers receive the value they expect. I...