Why the KORE Score Framework will Retire the Net Promoter Score
Are we ready to say goodbye to the NPS score? Stephen Fulkerson, VP of Research and Advisory at TSIA, shares his groundbreaking framework, the KORE score, designed to assess various aspects of customer success and provide insights into organizational performance, customer satisfaction, and retention. The KORE Score - Keeping Organizational Outcomes, Retention, Renewals, References, and Reputation Excellent Want to watch the full video? Join our Mastermind program! 👉https://bit.ly/3Vl...