Balancing Delight and Metrics in Product Design with Adam Nash

On CTO Connection, we mostly focus on the engineering side of tech, but today, we’re taking a break to look at product. Our guest Adam Nash, Vice President of Product and Growth at Dropbox, discusses the importance of defining the role of product in a tech company and why he believes delighting customers is just as crucial as making decisions based on metrics. Tune in to learn why Adam believes so strongly in the concept of delight and how he balances metrics with listening to customer reques...

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Hear the inside stories of the "geeks who lead at scale" - Directors, VPs and CTOs running software engineering orgs at larger companies with 100+ engineers, and interviews with domain experts who can help those leaders to manage their engineering orgs more effectively.I'm your host - Peter Bell, I've been helping senior engineering leaders to connect with and learn from their peers since 2010!This podcast is designed for  engineering leaders who want to learn the latest good practices from their peers who are way too busy operating to write an article or publish a book!Running a software engineering org at scale is hard! You need to manage stakeholder expectations, attract and retain top talent, align and structure your org effectively and keep up with the latest processes and tooling. And that's before we even try to make sense of the potential impact of LLMs and GenAI on managing technical teams.Our podcast and weekly newsletter provide you with access to hard-won wisdom from top engineering leaders and relevant domain experts. Learn more at https://geekswholead.com/