How the Major League Baseball connected the dots between the fan experience and the employee experience

In this episode, you’ll hear from Kiera Connerty, Director of Talent Management at Major League Baseball, about how Major League Baseball started their journey to create a culture of feedback and analyze the data that most closely impact their employees to deliver that world-class brand experience.

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How does work culture shape human behavior and experience? How do humans create cultures?From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives.Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explores journeys of trials and triumphs with the people who put culture first - despite all the things that get in the way.Culture First: Stories for a better world of work is a podcast by Culture Amp, the People and Culture platform.For more info, episodes or contact: www.culturefirstpodcast.com