19 - Productivity Tips for Becoming Customer-Focused in Your Business
Productivity Tips for Becoming Customer-Focused in Your BusinessHost: Lisa Podcast: Customer Care ChannelEpisode Summary: In this episode, Lisa shares five productivity tips for beginner business owners looking to build a customer-focused business. As a female entrepreneur, it’s easy to feel overwhelmed with managing your day-to-day tasks, but prioritizing customer needs while staying productive is key to long-term success. Lisa breaks down practical tips to help you streamline your workflow, automate tasks, and develop customer-centric habits—all while keeping your sanity intact!Episode Highlights: 1. Understanding Customer-Focus: What does it really mean to be a customer-focused business? Lisa explains the importance of making your customers feel valued and how to design your processes around their needs. 2. Productivity Tip 1 - Organize Your Day Around Customer Needs: Prioritize customer-related tasks at the start of your day. Learn how the ‘Two-Hour Rule’ can help you focus on what matters most—your customers—first thing in the morning. 3. Productivity Tip 2 - Automate to Save Time: Discover how automation can help you save time without sacrificing personal touches. From email marketing to social media scheduling, automation frees you up to focus on more important customer interactions. 4. Productivity Tip 3 - Learn to Delegate Early: Struggling to do it all? Lisa talks about the importance of delegation and how it can help you provide better customer service while managing your business efficiently. 5. Productivity Tip 4 - Listen and Adapt to Feedback: Scheduling time to review customer feedback can drastically improve your business and productivity. Find out how a ‘Feedback Hour’ can help you stay in tune with your customers' needs. 6. Productivity Tip 5 - Create Systems and Processes: Lisa wraps up with advice on creating systems that ensure consistency and save time, making it easier to maintain a customer-focused business in the long term.Actionable Takeaways:- Dedicate the first two hours of your workday to customer-related tasks. - Use automation tools like email marketing and social media schedulers to maintain consistency without losing a personal touch. - Delegate tasks early, such as hiring a virtual assistant or outsourcing routine jobs. - Set aside time weekly to review customer feedback and adapt based on that feedback. - Develop systems and processes that streamline customer interactions and ensure a seamless experience.Resources Mentioned:Brand New website: www.customercarechannel.comSubscribe for free Customer Avatar template here.Connect with Us: - Follow us on @customercarechannel for more customer service tips! - Subscribe to the Customer Care Channel and never miss an episode. - Share this episode with fellow business owners who could use productivity tips to grow their customer-focused businesses. Hosted on Acast. See acast.com/privacy for more information.